Sanitary Sewer Overflow Cleanup in Orange County, CA
When a sanitary sewer overflow (SSO) reaches streets, yards, garages, or waterways, you’re dealing with Category 3 (sewage) water and potential regulatory reporting. White Glove Plumbing & Restoration provides turnkey SSO cleanup—source control, containment, recovery/vacuum extraction, selective removal, disinfection, and compliant haul-away—with documentation suitable for municipalities, HOAs, and insurers.
✓ Public-safety first: Traffic control, scene safety, and exposure reduction
✓ Source control & bypass: Temporary plugs/pumping to stop the release
✓ Storm protection: Inlet covers, berms, booms, and no illicit discharges
✓ Proof of compliance: Photos, material lists, and disposal/haul receipts; coordination with utility/municipal contacts
✓ Public-safety first
✓ Source control & bypass
✓ Storm protection
✓ Proof of compliance
What Is Sanitary Sewer Overflow (SSO) Cleanup?
A controlled remediation where we stop the release, protect storm infrastructure and waterways, recover and remove contaminated liquids/solids, disinfect impacted surfaces, manage drying/odor, and haul waste to approved facilities—while coordinating with the utility/municipality and providing a compliant close-out packet.
Why Choose White Glove Plumbing
Compliance & safety first: IICRC S500-informed Category 3 protocols; MS4/NPDES BMPs; OSHA PPE; confined-space awareness.
Defensible documentation: Photo logs, moisture/readings, material and chemical lists (SDS), disposal manifests, and service maps.
Beyond surface wash-down: Vacuum extraction, selective removal of impacted soils/porous materials, disinfection with labeled contact times, and odor control.
One accountable team: We can clear the blockage, camera the line, recommend repairs, and provide post-incident ATP spot checks if requested.
Immediate Actions (What to Do Now)
Keep people and pets away; place cones/wet-floor signage if safe.
Do not hose waste to storm drains—this violates regulations.
Pause water use in affected buildings to reduce flow.
Note flow paths (toward storm inlets, landscaping, or structures).
Call our 24/7 dispatcher—we’ll secure the scene, coordinate with the city/utility, contain, recover, disinfect, and dispose properly.
Common Situations We Handle
Street/lawn overflows from surcharged mains or blockages
Garage/parking structure incidents migrating toward storm inlets
Creek/ditch impacts requiring booms and vacuum recovery
Multi-unit SSOs from HOA stacks or private laterals
Lift station/ejector failures in communities and campuses
Secure & Notify
Establish scene safety and traffic control; identify flow path and affected utilities; coordinate with municipal/utility contacts and property management.
Source Control & Bypass
Reduce/stop inflow with temporary plugs, valve isolation, or bypass pumping; stabilize upstream fixtures/lines.
Containment & Recovery
Deploy storm inlet covers/berms/booms; vacuum extract liquids/solids; protect waterways with sorbents/booms where indicated—no discharge to storm.
Selective Removal
Remove grossly impacted porous materials (mulch/soil, sod, absorbents, damaged contents) and bag/label for compliant haul-away.
Clean, Disinfect & Odor Control
Pre-clean soils; apply EPA-registered disinfectants at labeled dwell times; pressure-wash to recovery only (not to storm); set HEPA/odor control for enclosed areas.
Verification, Disposal & Close-Out
Moisture and hygiene spot checks (ATP available on request); transport and dispose via approved channels; deliver photo summary, readings, chemical list/SDS, and disposal receipts; propose repairs/mitigation to prevent recurrence.
What’s Included
Scene safety & traffic control, utility/municipal coordination
Source control/bypass and storm/waterway containment measures
Vacuum extraction of liquids/solids with debris capture
Selective removal of impacted soils/porous materials and odor control
EPA-registered disinfection with proper contact times; no illicit discharge
Compliant haul-away & documentation (photos, logs, SDS, receipts)
Costs & Timelines (What to Expect)
Typical duration: Initial containment and recovery same visit; extended drying/monitoring and landscape/hardscape restoration may be phased.
Cost drivers: Release volume/area, need for bypass pumping, storm/waterway protections, disposal weights/fees, after-hours response, and reporting depth.
Clear estimate: Line items for labor/equipment, recovery, disinfection, disposal, and documentation—no surprises.
Insurance & Compliance Support
Records your stakeholders expect: Photo logs, moisture/hygiene readings, chemical lists/SDS, and disposal manifests mapped to location/date.
Policy alignment: We follow MS4/NPDES BMPs; coordinate with public works/environmental health; provide COIs as needed.
Optional sampling: If required by the authority having jurisdiction, we’ll coordinate surface water/soil sampling via approved labs.
Risks of Waiting (Why Act Now)
Public health exposure and regulatory violations
Spread to storm drains/waterways with fines and remediation orders
Mold/odor and corrosion in impacted structures/garages
Escalating restoration costs as contamination migrates
Methods, Materials & Quality Standards
PPE & controls: Full PPE, HEPA filtration/negative air for enclosed zones, splash and aerosol control.
Containment: Inlet covers, berms, sorbent booms/pads, and waterway protection.
Cleaning/disinfection: EPA-registered disinfectants; recovery of wash water to vac/truck, never to storm.
Equipment: Vacuum truck/wet-vac, transfer pumps for bypass, pressure washers with recovery, meters for moisture/ATP, cameras/locators for follow-up.
Environmental care: Licensed disposal; no illicit discharges; tidy egress and site restoration.
Training: Category 3 remediation, traffic control, confined-space and stormwater BMPs.
Frequently Asked Questions
Who reports an SSO—the city or me?
We’ll notify and coordinate with the appropriate utility/municipality and document all contacts; final responsibility varies by jurisdiction.
Can we just hose it into the curb inlet?
No—illicit discharge is prohibited. We recover liquids/solids to a vacuum unit and dispose via approved channels.
Is testing required?
Sometimes. If public health or the utility requests sampling (e.g., creek impact), we’ll coordinate lab testing.
Do you handle traffic control and resident notices?
Yes—cones/signage and resident/tenant notices are part of our workflow.
Will grass or landscaping need to be removed?
If grossly impacted, yes. We’ll itemize removal and provide restoration options.
Can you fix the cause?
Yes—plumbing teams can clear/jet, camera/locate, and repair/line to prevent recurrence.
More White Glove Plumbing Sewage Disposal Services
Proudly Serving All of Orange County
Address: 1430 E Borchard Ave, Santa Ana, CA 92705
Phone: (949) 209-5206
Email: office@whitegloveplumbingca.com
White Glove Plumbing is locally based in Santa Ana and serves residential and commercial clients across Orange County with 24/7 emergency plumbing and water-damage restoration.
Our expert team handles leak detection, emergency plumbing, water extraction/dry-out, sewage cleanup, mold remediation, and reconstruction in top OC areas including Irvine, Anaheim, Santa Ana, Orange, Tustin, Costa Mesa, Newport Beach, Huntington Beach, Mission Viejo, Lake Forest, Fullerton, Yorba Linda, Laguna Beach, Dana Point, and San Clemente - plus surrounding neighborhoods.
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CALL (949) 209-5206
1430 E Borchard Ave, Santa Ana, CA 92705