top of page
White Glove Plumbing & Restoration logo

Softener Repair & Valve Rebuild in Orange County, CA

When a softener slips—hard water, salty taste, constant draining, or low flow—the control valve or brine system is usually to blame. We provide softener repair & valve rebuilds that restore performance: fresh seals/piston, cleaned injectors, brine-draw fixes, and reprogrammed metered settings—with proof at the tap.

✓ Restore softening: hard water resolved

✓ Rebuild valves: seals, piston, injector

✓ Fix brine system: draw/refill verified

✓ Dialed settings: capacity & reserve

✓ Restore softening
✓ Rebuild valves
✓ Fix brine system
✓ Dialed settings

White Glove Plumbing and restoration services
Spraying Chemical on Stairs
Softener Repair and Valve Rebuild White Glove Plumbing & Restoration

What Is Softener Repair & Valve Rebuild?

A service that restores softener function by rebuilding the control valve (seals/spacers, piston/drive, injectors/screens, motor/board as needed), servicing the brine system (float/air check, brine line, brine well), checking resin health, and reprogramming metered settings so regeneration runs correctly and efficiently.

Why Choose White Glove Plumbing

  • Compliance & safety first: Air-gapped drain, secure brine overflow, proper shutoffs/bypass, tidy routing.


  • Defensible documentation: Pre/post hardness, valve parts replaced, program settings, and photos.


  • Beyond the head: Resin cleaning/rebed options, prefilter/carbon integration, and post-filter performance testing.


  • One accountable team: We protect tank/tankless/heat pump heaters and set a maintenance cadence.

home restoration
White Glove Plumbing & Restoration
White Glove Plumbing & Restoration

Immediate Actions (What to Do Now)

  1. Note symptoms: hard water, salty water, constant drain, error codes, low pressure.

  2. Check salt level and look for salt bridges or mush.

  3. Snap photos of the control head, brine tank, and drain/air gap.

  4. Don’t force a regen if the valve is stuck or leaking—turn to bypass only if necessary.

  5. Call our 24/7 dispatcher—we’ll test, diagnose, and quote repair vs. replace.

Common Situations We Handle

  • Hard water at taps despite salt in the tank

  • Constant trickle to drain or regen stuck in one cycle

  • No brine draw / tank overfilling

  • Salty water after regen

  • Low flow/pressure from clogged screens or resin issues

  • Error codes and incorrect time/capacity programming

Our Softener Repair Process (Step-by-Step)

Diagnose & Baseline

Measure hardness pre/post, TDS, flow/pressure; check error codes, programming, and drain/air gap; inspect resin condition.

Valve Disassembly & Cleaning

Lock out water/power, depressurize; remove piston, seals/spacers; clean injector, throat, and screens; inspect motor/gear train.

Rebuild & Replace Components

Install OEM/Listed kits (seals/spacers/piston), replace worn injector/nozzle and motor if needed; reseal and torque to spec with food-grade lubricant.

Brine System Service

Clear brine well, verify float/air check, replace cracked lines/fittings, confirm brine draw and refill volumes; correct salt bridge/mush.

Program & Commission

Enter hardness, capacity, reserve, and regen time; run a manual regeneration to verify brine draw → slow rinse → fast rinse → refill; check leaks and drain flow.

Verify & Document

Re-test post-softener hardness (target near 0 gpg or blended), note pressure drop, provide photos, parts list, and settings, and set maintenance reminders.

What’s Included

  • Diagnostic testing (hardness pre/post, flow/pressure)

  • Control valve rebuild (seals/spacers/piston; injectors/screens as needed)

  • Brine system service (float/air check, lines, brine well cleanout)

  • Programming & manual regen verification

  • Minor leaks/fit-up corrections at bypass/drain/air gap

  • Documentation packet (photos, parts, settings, care tips)

Softener Repair and Valve Rebuild today with White Glove Plumbing & Restoration

Costs & Timelines (What to Expect)

  • Typical duration: 60–180 minutes; longer with resin service or electronics.

  • Cost drivers: Brand/model, parts kit scope, motor/board replacement, iron-fouling cleanup, resin clean/rebed, and access to drain/air gap.

  • Clear estimate: Line items for diagnostics, parts, labor, resin/media (if any), and verification—no surprises.

White Glove Plumbing & Restoration costs and payments

Insurance & Compliance Support

  • Inspector-ready details: Air gap, drain routing, labeled bypass/shutoffs.

  • Policy alignment: Local plumbing/backflow rules; COIs available for PMs/HOAs.

  • Warranty help: We record settings/parts for future claims.

White Glove Plumbing & Restoration insurance and claims

Risks of Waiting (Why Act Now)

  • Return of scale in heaters and fixtures

  • Excess salt/water use from mis-regeneration

  • Brine tank overflow or drain leaks

  • Appliance wear and cloudy glass/finishes

  • Emergency replacement when a rebuild could have solved it

Softener Repair and Valve Rebuild fix now White Glove Plumbing & Restoration

Methods, Materials & Quality Standards

  • OEM/listed rebuild kits, food-grade silicone, correct torque and alignment

  • Air-gapped drain and secure brine overflow termination

  • Programming matched to hardness, capacity, and usage (metered demand)

  • Resin care: Cleaner dosing for iron; rebed when bead wear/oxidation is evident

  • Targets: Post-softener ~0 gpg (or blended 3–7 gpg by preference)

Frequently Asked Questions

Repair or replace the whole softener?

If tanks are sound and resin is serviceable, a valve rebuild is cost-effective. We’ll price both paths.


Do you service my brand?

We handle most major valve types and can replace the control head when parts are obsolete.


Why is my water salty after regen?

Usually a brine refill/draw or programming fault—or a stuck valve. Rebuild + reprogram fixes it.


Can iron foul the softener?

Yes. We use resin cleaner and, if needed, add pretreatment to prevent re-fouling.


Will this lower TDS?

No. Softening exchanges hardness; TDS stays similar. Add RO at the kitchen if you want low-TDS drinking water.


Do I need a drain?

Yes—proper air-gapped drain is required. We correct routing during repair.



White Glove Plumbing Water Softening Equipment Services

More White Glove Plumbing Water Softening Equipment Services



Proudly Serving All of Orange County

Address: 1430 E Borchard Ave, Santa Ana, CA 92705

Phone: (949) 209-5206
Email: office@whitegloveplumbingca.com

White Glove Plumbing is locally based in Santa Ana and serves residential and commercial clients across Orange County with 24/7 emergency plumbing and water-damage restoration.

Our expert team handles leak detection, emergency plumbing, water extraction/dry-out, sewage cleanup, mold remediation, and reconstruction in top OC areas including Irvine, Anaheim, Santa Ana, Orange, Tustin, Costa Mesa, Newport Beach, Huntington Beach, Mission Viejo, Lake Forest, Fullerton, Yorba Linda, Laguna Beach, Dana Point, and San Clemente - plus surrounding neighborhoods.

Let’s start a conversation

Book Your Free Consultation call Now

Home or Commercial?

Contact us:

CALL (949) 209-5206

1430 E Borchard Ave, Santa Ana, CA 92705

bottom of page