Softener Repair & Valve Rebuild in Orange County, CA
When a softener slips—hard water, salty taste, constant draining, or low flow—the control valve or brine system is usually to blame. We provide softener repair & valve rebuilds that restore performance: fresh seals/piston, cleaned injectors, brine-draw fixes, and reprogrammed metered settings—with proof at the tap.
✓ Restore softening: hard water resolved
✓ Rebuild valves: seals, piston, injector
✓ Fix brine system: draw/refill verified
✓ Dialed settings: capacity & reserve
✓ Restore softening
✓ Rebuild valves
✓ Fix brine system
✓ Dialed settings



What Is Softener Repair & Valve Rebuild?
A service that restores softener function by rebuilding the control valve (seals/spacers, piston/drive, injectors/screens, motor/board as needed), servicing the brine system (float/air check, brine line, brine well), checking resin health, and reprogramming metered settings so regeneration runs correctly and efficiently.
Why Choose White Glove Plumbing
Compliance & safety first: Air-gapped drain, secure brine overflow, proper shutoffs/bypass, tidy routing.
Defensible documentation: Pre/post hardness, valve parts replaced, program settings, and photos.
Beyond the head: Resin cleaning/rebed options, prefilter/carbon integration, and post-filter performance testing.
One accountable team: We protect tank/tankless/heat pump heaters and set a maintenance cadence.



Immediate Actions (What to Do Now)
Note symptoms: hard water, salty water, constant drain, error codes, low pressure.
Check salt level and look for salt bridges or mush.
Snap photos of the control head, brine tank, and drain/air gap.
Don’t force a regen if the valve is stuck or leaking—turn to bypass only if necessary.
Call our 24/7 dispatcher—we’ll test, diagnose, and quote repair vs. replace.
Common Situations We Handle
Hard water at taps despite salt in the tank
Constant trickle to drain or regen stuck in one cycle
No brine draw / tank overfilling
Salty water after regen
Low flow/pressure from clogged screens or resin issues
Error codes and incorrect time/capacity programming
Diagnose & Baseline
Measure hardness pre/post, TDS, flow/pressure; check error codes, programming, and drain/air gap; inspect resin condition.
Valve Disassembly & Cleaning
Lock out water/power, depressurize; remove piston, seals/spacers; clean injector, throat, and screens; inspect motor/gear train.
Rebuild & Replace Components
Install OEM/Listed kits (seals/spacers/piston), replace worn injector/nozzle and motor if needed; reseal and torque to spec with food-grade lubricant.
Brine System Service
Clear brine well, verify float/air check, replace cracked lines/fittings, confirm brine draw and refill volumes; correct salt bridge/mush.
Program & Commission
Enter hardness, capacity, reserve, and regen time; run a manual regeneration to verify brine draw → slow rinse → fast rinse → refill; check leaks and drain flow.
Verify & Document
Re-test post-softener hardness (target near 0 gpg or blended), note pressure drop, provide photos, parts list, and settings, and set maintenance reminders.
What’s Included
Diagnostic testing (hardness pre/post, flow/pressure)
Control valve rebuild (seals/spacers/piston; injectors/screens as needed)
Brine system service (float/air check, lines, brine well cleanout)
Programming & manual regen verification
Minor leaks/fit-up corrections at bypass/drain/air gap
Documentation packet (photos, parts, settings, care tips)

Costs & Timelines (What to Expect)
Typical duration: 60–180 minutes; longer with resin service or electronics.
Cost drivers: Brand/model, parts kit scope, motor/board replacement, iron-fouling cleanup, resin clean/rebed, and access to drain/air gap.
Clear estimate: Line items for diagnostics, parts, labor, resin/media (if any), and verification—no surprises.

Insurance & Compliance Support
Inspector-ready details: Air gap, drain routing, labeled bypass/shutoffs.
Policy alignment: Local plumbing/backflow rules; COIs available for PMs/HOAs.
Warranty help: We record settings/parts for future claims.

Risks of Waiting (Why Act Now)
Return of scale in heaters and fixtures
Excess salt/water use from mis-regeneration
Brine tank overflow or drain leaks
Appliance wear and cloudy glass/finishes
Emergency replacement when a rebuild could have solved it

Methods, Materials & Quality Standards
OEM/listed rebuild kits, food-grade silicone, correct torque and alignment
Air-gapped drain and secure brine overflow termination
Programming matched to hardness, capacity, and usage (metered demand)
Resin care: Cleaner dosing for iron; rebed when bead wear/oxidation is evident
Targets: Post-softener ~0 gpg (or blended 3–7 gpg by preference)
Frequently Asked Questions
Repair or replace the whole softener?
If tanks are sound and resin is serviceable, a valve rebuild is cost-effective. We’ll price both paths.
Do you service my brand?
We handle most major valve types and can replace the control head when parts are obsolete.
Why is my water salty after regen?
Usually a brine refill/draw or programming fault—or a stuck valve. Rebuild + reprogram fixes it.
Can iron foul the softener?
Yes. We use resin cleaner and, if needed, add pretreatment to prevent re-fouling.
Will this lower TDS?
No. Softening exchanges hardness; TDS stays similar. Add RO at the kitchen if you want low-TDS drinking water.
Do I need a drain?
Yes—proper air-gapped drain is required. We correct routing during repair.

More White Glove Plumbing Water Softening Equipment Services
Proudly Serving All of Orange County
Address: 1430 E Borchard Ave, Santa Ana, CA 92705
Phone: (949) 209-5206
Email: office@whitegloveplumbingca.com
White Glove Plumbing is locally based in Santa Ana and serves residential and commercial clients across Orange County with 24/7 emergency plumbing and water-damage restoration.
Our expert team handles leak detection, emergency plumbing, water extraction/dry-out, sewage cleanup, mold remediation, and reconstruction in top OC areas including Irvine, Anaheim, Santa Ana, Orange, Tustin, Costa Mesa, Newport Beach, Huntington Beach, Mission Viejo, Lake Forest, Fullerton, Yorba Linda, Laguna Beach, Dana Point, and San Clemente - plus surrounding neighborhoods.
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CALL (949) 209-5206
1430 E Borchard Ave, Santa Ana, CA 92705