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White Glove Plumbing

Water Damage & Mold Remediation in New Chase, Fountain Valley, CA

Serving ZIP: 92708
Typical ETA: 10–20 minutes via I-405 / SR-55 → Slater Ave / Brookhurst St


The New Chase condominium community—gated, tree-lined, and built in the early 1980s near the Santa Ana River and Centennial Regional Park—packs stacked units, balconies, in-closet laundry, and shared walls around central pools and greenbelts. When a washer line pops, a supply stops fails, or an upstairs bath leaks, water doesn’t just damage one owner—it can migrate into framing, neighbor units, and common elements. White Glove Plumbing combines fast water damage mitigation, mold remediation, and on-point plumbing repairs so New Chase owners, buyers, and the HOA get one accountable, documentation-ready team from first drip to final rebuild.

1430 E Borchard Ave, Santa Ana, CA 92705
Open: 24 hours

White Glove Plumbing orange county

What our Clients think about us

Your satisfaction is our priority.

White Glove plumbing GOOGLE reviews

Zoë Kellner

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"I manage a few rentals in the OC and had a pipe burst recently. Called White Glove Plumbing and Joe came right out—super quick, professional, and kept me updated the whole time. As a property manager, reliable vendors are everything—and White Glove Plumbing really delivered. Great service and definitely my go-to from now on."

Julia Clarke

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"Our water heater leaked out of nowhere and we were freaking out. Luckily, Joe showed up fast and took care of it. He was super friendly, explained what was going on, and had everything fixed up way quicker than I expected. Honestly, such a relief—definitely calling White Glove Plumbing again if we ever need plumbing help."

Nina Berger

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"I had a great experience with White Glove Plumbing! When we had water damage because of a leaky toilet they were super helpful. Communication was easy throughout the whole process. They are professional, experienced, and knowledgeable."

White Glove Plumbing - 24/7 Emergency Services

At White Glove Plumbing, we bring professional care services to every project - Commercial or Residential. Whether you’re dealing with an unexpected leak or planning a new appliance installation, our expert plumbers and restoration specialists are here to help restore comfort, safety, and functionality to your space.

IICRC Certifed
BBB WHITE GLOVE PLUMBING
CSLB WHITE GLOVE PLUMBING
White Glove Plumbing and restoration on site


Water Damage & Mold Remediation


Ideal for

  • Upstairs neighbor leak staining your ceiling or shared walls

  • Overflowing toilets, tub/showers, or kitchen sinks impacting units below

  • Washer box, ice-maker, or angle stop failures in compact laundry closets

  • Musty odors near bathroom/kitchen walls, around balcony doors, or by water heater closets

  • Past “just fans and paint” fixes with recurring bubbling, discoloration, or odor


What we do/install

  • Immediate mitigation: water extraction, moisture mapping, and containment to protect adjacent units

  • Structural drying: targeted wall cavity drying, baseboard removal/reset, cabinet protection, and controlled dehumidification

  • Mold remediation: source removal, HEPA filtration, and clearance-focused protocols suited to multi-unit buildings

  • Category 3 cleanup for sewage or heavily contaminated water events (backups, long-standing leaks)

  • Source repair by licensed plumbers: leaking supplies, failed angle stops, water heater issues, tub/shower valves, and condo-friendly drain repairs

  • Detailed photos, moisture logs, and estimates formatted for insurance adjusters and HOA/management review

  • Rebuild coordination: drywall, texture, paint, trim, and flooring—matched so repairs blend with existing finishes


Why this neighborhood benefits

  • New Chase’s stacked/attached layout, in-unit laundry, and smaller mechanical spaces mean a “small” leak can quietly affect framing, common walls, and multiple units. Having White Glove Plumbing handle both the plumbing failure and IICRC-style mitigation keeps costs controlled, documentation clear, and conflict between neighbors/HOA minimized.


Typical timeline

  • Emergency response: same day in most cases

  • Dry-out: typically 3–5 days depending on materials and saturation

  • Mold remediation & rebuild: usually 5–14 days based on scope and approvals


Hydro-Jetting & Sewer Camera


When we recommend it

For recurring backups at ground-floor units, shared cleanouts, or common-area drains, especially where 1980s-era lines and heavy usage (renters, pets, laundry, kitchen waste) overload shared laterals.


What it includes

  • Hydro-jetting to clear grease, lint, wipes, and scale from shared mains

  • Sewer camera inspections with recordings that pinpoint root intrusion, bellies, or structural defects

  • Electronic locating to map problem areas under drives, walkways, and planters

  • Recommendations for CIPP spot lining or trenchless repair when chronic defects risk repeated overflows—and more water damage


Why it fits this area

By pairing proper drain maintenance with professional mitigation, New Chase can prevent backups that drive multi-unit losses, reduce insurance claims, and give the HOA hard data for smart capital planning.


Neighborhood Issues We See Most


  • Washer box & supply failures in compact closets causing damage to units below

  • Balcony door and slider leaks that track into living areas and shared walls

  • Toilet and tub overflows tied to partially blocked or aging shared lines

  • Long-term slow leaks at angle stops and ice-maker lines hidden behind cabinetry

  • Prior cosmetic-only fixes leaving trapped moisture and hidden mold in common walls


Recent Jobs Nearby


  • Upper unit off Sylvan River: Washer hose burst; we extracted water, opened and dried chase to unit below, replaced failed valves/hoses, and restored both ceilings/walls with full documentation for HOA and carriers.

  • Ground-floor condo near pool: Chronic musty smell; found long-term drip at upstairs tub. Targeted demo, mold remediation, valve replacement, and rebuild—no more odor, clean clearance report.

  • End unit facing greenbelt: Kitchen supply line leak into shared wall; thermal imaging + moisture mapping, contained to two units, dried and rebuilt with matching texture—avoiding a larger HOA dispute.


How We Work


  • One team, no finger-pointing: Licensed plumbers + mitigation pros under White Glove Plumbing manage source, dry-out, and rebuild.

  • Multi-unit aware: We protect neighboring units, common elements, and shared walls with proper containment and communication.

  • HOA & property manager friendly: Clear scopes, photos, logs, and invoices aligned with CC&Rs and insurance requirements.

  • Discreet & clean: Quiet equipment placement where possible, floor protection, daily cleanup, respectful crews in gated communities.

  • Permit & code compliance: When structural or plumbing corrections are needed, we handle permits and inspections.


Frequently Asked Questions


Who is responsible for water damage in a New Chase leak—owner or HOA?


It depends where the failure occurred and what CC&Rs say. We provide clear cause-of-loss documentation (photos, notes) so your HOA and insurer can determine responsibility based on facts, not guesses.


Can you help if my upstairs neighbor’s leak damaged my unit?


Yes. We’ll identify the source, document spread between units, and coordinate with both owners/management so mitigation is consistent and building assemblies are fully dried.


How do I know if I have mold after an older leak?


Watch for musty odors, recurring stains, or peeling paint. We use moisture meters, thermal imaging, and targeted openings; if remediation is needed, we set containment and follow industry-standard removal and cleaning steps.


Can you also fix the plumbing so this doesn’t happen again?


Absolutely. Unlike standalone restoration companies, we repair or replace the failed plumbing (valves, supplies, traps, water heaters, etc.) correctly so the issue is resolved at the source.


Will you work with my insurance adjuster and HOA manager?


Yes. We communicate directly, share moisture logs, photos, and estimates, and help explain why certain demo or drying steps are required—making approvals smoother and faster.


Directions & Coverage


From our Santa Ana hub, we reach New Chase in about 10–20 minutes via I-405 / SR-55 → Slater Ave / Brookhurst St, ideal for fast emergency response in this gated condo community.We serve all homes and buildings within New Chase, Fountain Valley 92708, including units along Sylvan River Dr and interior courts.



Call Now


One Call for Leaks, Dry-Out & Rebuild in New Chase


Call (949) 209-5206 for fast, professional water damage and mold remediation backed by expert plumbing from White Glove Plumbing.


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Proudly Serving All of Orange County

Address: 1430 E Borchard Ave, Santa Ana, CA 92705

Phone: (949) 209-5206
Email: office@whitegloveplumbingca.com

White Glove Plumbing is locally based in Santa Ana and serves residential and commercial clients across Orange County with 24/7 emergency plumbing and water-damage restoration.

Our expert team handles leak detection, emergency plumbing, water extraction/dry-out, sewage cleanup, mold remediation, and reconstruction in top OC areas including Irvine, Anaheim, Santa Ana, Orange, Tustin, Costa Mesa, Newport Beach, Huntington Beach, Mission Viejo, Lake Forest, Fullerton, Yorba Linda, Laguna Beach, Dana Point, and San Clemente - plus surrounding neighborhoods.

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Home or Commercial?

Contact us:

CALL (949) 209-5206

1430 E Borchard Ave, Santa Ana, CA 92705

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