top of page
White Glove Plumbing & Restoration logo

White Glove Plumbing

Sewage Backup Cleanup in The Market Place, Irvine, CA

Serving ZIP: 92602
Typical ETA: 15–30 minutes via I-5 → Jamboree Rd → Irvine Blvd / Marketplace Dr
Call: (949) 209-5206


At The Market Place, plumbing problems have a bigger ripple effect—tenant operations, customer flow, and neighboring suites can all get impacted fast. With high restroom demand, back-of-house floor drains, and shared multi-tenant drain runs (especially near food service), the restoration emergency that escalates quickest here is a sewage backup—a Category 3 event that needs safe extraction, proper disinfection, verified drying, and a real drain-correction plan to prevent the next shutdown.

1430 E Borchard Ave, Santa Ana, CA 92705
Open: 24 hours

White Glove Plumbing orange county

What our Clients think about us

Your satisfaction is our priority.

White Glove plumbing GOOGLE reviews

Zoë Kellner

Stars.png

"I manage a few rentals in the OC and had a pipe burst recently. Called White Glove Plumbing and Joe came right out—super quick, professional, and kept me updated the whole time. As a property manager, reliable vendors are everything—and White Glove Plumbing really delivered. Great service and definitely my go-to from now on."

Julia Clarke

Stars.png

"Our water heater leaked out of nowhere and we were freaking out. Luckily, Joe showed up fast and took care of it. He was super friendly, explained what was going on, and had everything fixed up way quicker than I expected. Honestly, such a relief—definitely calling White Glove Plumbing again if we ever need plumbing help."

Nina Berger

Stars.png

"I had a great experience with White Glove Plumbing! When we had water damage because of a leaky toilet they were super helpful. Communication was easy throughout the whole process. They are professional, experienced, and knowledgeable."

White Glove Plumbing - 24/7 Emergency Services

At White Glove Plumbing, we bring professional care services to every project - Commercial or Residential. Whether you’re dealing with an unexpected leak or planning a new appliance installation, our expert plumbers and restoration specialists are here to help restore comfort, safety, and functionality to your space.

White Glove Plumbing on site work


White Glove Plumbing Orange County team serving The Market Place Irvine CA

Sewage Backup Cleanup & Category 3 Restoration


Ideal for

  • Restroom backup that reached tile grout lines, baseboards, or door thresholds

  • Wastewater coming up in floor drains behind restaurants or service corridors

  • “It receded, then returned” after closing (restriction is still there)

  • Multiple suites affected or gurgling across fixtures (shared line behavior)

  • Sewage odor after “quick cleanup” in a public-facing space

  • Backups tied to lunch/dinner rush volume or end-of-day cleaning


What we do/install

  • Immediate stabilization: isolate affected zones, stop spread, and perform safe extraction

  • Category 3 protocol: correct handling, disinfection, and controlled removal when porous materials are impacted

  • Finish-protective restoration: keep disruption tight so you can reopen faster and cleaner

  • Verified dry-out: moisture mapping + structural drying so odors don’t rebound in wall/floor edges

  • Odor control (when required): targeted finishing so the space doesn’t “smell fine today… then come back”

  • Cause correction: clear the restriction and identify why it happened (grease, scale, roots, defect, shared main issue)

  • Documentation: photos + moisture notes that work for property management, insurance, and build-back


Why this neighborhood benefits

The Market Place runs on foot traffic and uptime—and in multi-tenant centers, one backup can cascade across suites through shared mains and low-point drains. Fast containment plus verified drying keeps the impact from spreading into adjacent tenant spaces, and a real drain correction plan prevents repeat closures during peak business hours.


Typical timeline

  • On-site containment + cleanup: same day

  • Dry-out and monitoring: 2–5 days (extent/materials dependent)

  • Reopen/build-back readiness: often within a week when addressed early (longer if porous materials or multiple suites are involved)


Quarterly / Annual Hydro-Jetting Plans


When we recommend it

After a backup—especially in restaurant-heavy pockets—because the biggest profit leak isn’t the one emergency… it’s the next one. If your suite has recurring slow drains, periodic odors, or “rush-hour” backups, a scheduled plan is the cleanest way to prevent shutdowns.


Includes

  • Scheduled full-pipe cleaning to remove grease, biofilm, scale, and sludge before it becomes a stoppage

  • Predictable service windows that fit tenant operations (before open / after close)

  • Organized reporting that helps property managers track recurring problem lines and prove preventative maintenance


Why it fits here

The Market Place has a high concentration of food service and constant restroom use—meaning lines don’t get “better on their own.” A jetting plan turns unpredictable closures into controlled maintenance, helps protect neighboring suites on shared runs, and keeps compliance/documentation cleaner for property management.


Neighborhood Issues We See Most


  • Grease and food fines building up in back-of-house lines → “rush-hour” backups

  • Shared multi-tenant mains where one restriction affects multiple suites

  • Floor drains that “work” until end-of-day cleaning pushes the line over the edge

  • Restroom backups spreading across grout and thresholds in public-facing areas

  • Odors returning because moisture/contamination stayed trapped at baseboard and wall edges

  • Tight access to cleanouts in service corridors → slower diagnosis unless planned correctly


Recent Jobs Nearby


  • Restaurant back hallway floor drain backup: Same-day Category 3 containment, sanitation, and verified drying to keep contamination from spreading toward customer areas—then corrected the restriction to prevent the next peak-hour shutdown.

  • Multi-suite restroom gurgling + intermittent overflow: Stabilized the impacted suite, restored safe conditions, and identified a shared-run restriction pattern so the property team could address the recurring source instead of chasing symptoms.

  • Recurring “end-of-night cleanup” backups: Implemented a preventive approach after repeated incidents—restored flow and reduced repeat stoppages tied to daily washdown volume.


How We Work


  • Restoration first: isolate, extract, disinfect, and make it safe to operate again

  • Tenant-aware containment: clean work zones that protect foot traffic and adjacent suites

  • After-hours capable: service windows that fit retail and restaurant operations

  • Fix the cause: drainage correction that prevents repeat closures and repeat damage

  • Documentation built-in: photos + notes that keep property management and insurance moving


Frequently Asked Questions


If our tenant restroom backed up during business hours at The Market Place, what should we do first?


Stop water use immediately (no sinks, toilets, dishwashers), block off the affected area, and call for same-day response so the backup doesn’t migrate into adjacent suites. We stabilize and decontaminate through Sewage Backup Cleanup, and we can dispatch fast via 24/7 Emergency Plumbing Service.


Our back-of-house drains slow down after lunch rush—snake or something stronger?


In restaurant-heavy pockets like The Market Place, recurring slowdowns are often grease/biofilm narrowing the pipe, where snaking can “poke through” without restoring full diameter. We typically clear and stabilize with Mainline Drain Cleaning, then use full-pipe scouring via Hydro-Jetting to stop the repeat cycle.


How do you figure out if the issue is in our suite line or a shared multi-tenant run?


We document the line path and the defect location so responsibility isn’t guesswork—especially important in multi-tenant centers. The fastest way to get clarity is Sewer Video Camera Inspection, paired with organized reporting through Insurance Photos, Moisture Logs & Billing when restoration documentation is needed.


Our floor drains smell and occasionally rise during nightly cleaning—what’s the best fix for The Market Place suites?


That pattern often points to buildup and poor flow capacity that only shows up when washdown volume hits. We clean and restore flow with Floor Drain Cleaning, and for prevention in high-use commercial environments we recommend Quarterly / Annual Hydro-Jetting Plans to keep lines clear on a predictable schedule.


If wastewater reached baseboards or wall edges in our storefront, what changes about the cleanup?


That’s where odors and repeat problems start—contamination and moisture can hide behind trim lines and in wall cavities even when the floor “looks dry.” We sanitize properly through Sewage Backup Sanitization & Disinfection, then verify dry-out with Structural Drying with Air Movers & Dehumidifiers so the smell doesn’t return after reopening.


Can you work after-hours and provide documentation for property management at The Market Place?


Yes—after-hours work is common in retail centers where downtime is expensive. We dispatch through 24/7 Emergency Plumbing Service and keep everything organized with Insurance Photos, Moisture Logs & Billing for cleaner approvals and fewer delays.


Do you handle full decontamination for gray/black water events in commercial spaces?


Yes—when the event involves wastewater or cross-contamination risk, we treat it as a safety-first restoration job with proper protocols and finish-ready outcomes. We can perform full-site decon through Decontamination After Gray/Black Water Events and manage the restoration workflow via Sewage Backup Cleanup.


Directions & Coverage


We reach The Market Place quickly via I-5 → Jamboree Rd → Irvine Blvd / Marketplace Dr, ideal for same-day containment when a backup threatens operations or customer areas. Full coverage of The Market Place, Irvine 92602, including restaurants, retail suites, service corridors, and adjacent multi-tenant pockets where shared-line behavior and clean documentation matter.



Call Now


Call (949) 209-5206 for sewage backup cleanup at The Market Place—fast, contamination-correct, and paired with high-value prevention through scheduled hydro-jetting plans from White Glove Plumbing.


More Service Areas in Irvine


Emergency Plumbing Services

Plumber

Water Drainage Services

Drainage service

Sewage Disposal Services

Sewage disposal service

Hot Water System Services

Hot water system supplier

Water Testing Services

Water testing service

Water Softening Equipment

Water softening equipment supplier

Water Damage Restoration

Water damage restoration service

Fire Damage Restoration

Fire damage restoration service

Building Restoration

Building restoration service

Sanitation Services

Sanitation Services
home restoration

Call Today To Schedule a Plumbing / Restoration Appointment

Get in touch with an expert today!

Proudly Serving All of Orange County

Address: 1430 E Borchard Ave, Santa Ana, CA 92705

Phone: (949) 209-5206
Email: office@whitegloveplumbingca.com

White Glove Plumbing is locally based in Santa Ana and serves residential and commercial clients across Orange County with 24/7 emergency plumbing and water-damage restoration.

Our expert team handles leak detection, emergency plumbing, water extraction/dry-out, sewage cleanup, mold remediation, and reconstruction in top Orange County areas including Irvine, Anaheim, Santa Ana, Orange, Tustin, Costa Mesa, Newport Beach, Huntington Beach, Mission Viejo, Lake Forest, Fullerton, Yorba Linda, Laguna Beach, Dana Point, and San Clemente - plus surrounding neighborhoods.

Let’s start a conversation

Book Your Free Consultation call Now

Home or Commercial?

Contact us:

CALL (949) 209-5206

1430 E Borchard Ave, Santa Ana, CA 92705

bottom of page